Refunds and Cancellation
Last updated: Oct 1, 2026
This page explains how cancellation and refunds work for paid plans. It is part of the Terms of Service. In short: all payments are final, and we refund money only when we charged you by mistake.
1. All payments are final
Try the API before you pay: the free plan and test keys call the real API. Once you pay for a plan, the payment is final.
We do not give refunds for monthly or yearly plans, for partial periods, for requests you did not use, when you downgrade or close your account, or when we close an account for breaking the Terms of Service.
2. Cancel any time
You can cancel a paid plan at any time from Billing in your account (Manage billing). Your plan stays active until the end of the period you paid for, and you are not charged again. Then your company moves to the Free plan, and your keys keep working within its limits.
3. When we make it right
- If we charged you twice or by mistake, we refund the extra charge in full.
- If the API is down for a long time because of a problem on our side, we add free days to your plan instead of refunding money. Tell us through the contact form.
4. Payment disputes
Please contact us before you dispute a charge with your bank or card company. If you open a dispute without contacting us first, we may pause your account until the dispute is settled.
5. Changing plans
- Upgrades start right away. You pay the difference for the rest of the current period.
- Downgrades start at the next billing date. The difference is not refunded.